+31%
operating margin in 18 months
We rebuilt route economics and pricing for a regional carrier that was growing volume but losing money on every third lane.
The situation
Volume had doubled in three years but margin had halved. Nobody could say which routes made money and which ones were quietly losing it.
Leadership had tried incremental fixes for two years. Each one helped a little and none of them changed the trajectory.
What we did
We spent the first three weeks in the business, not in a meeting room. That gave us the data and the trust to propose bigger changes than anyone expected.
The result
+31% operating margin in 18 months, measured against the same period the year before.
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